Chase Branches are full-service retail banking locations and advisory hubs designed to serve individuals, families, and small businesses with the resources of a leading national bank. The branch network supports a modern banking model: while everyday transactions are heavily digital (with the vast majority performed on Chase’s app or website), the physical branches are strategically focused on providing in-person, expert advice for more complex financial needs.
The bank has consistently invested in expanding and modernizing its branch footprint—opening new locations in new markets and renovating existing ones to create accessible, contemporary spaces where clients can connect with specialists.
At its branches, Chase combines the convenience of traditional branch banking with access to advisory professionals, allowing clients to manage routine transactions and then meet with specialists for investing, home lending, business banking, and other long-term financial goals.
Services Offered
Here are the key services available at Chase branches:
- Everyday Banking & Transactions: Checking and savings accounts, ATM/cash deposit services, night-drop depository, card services, cashier’s checks, and money orders.
- Financial Advice & Planning: Clients can schedule appointments with Chase Private Client Advisors or Financial Advisors right in the branch to discuss investments, retirement planning, savings strategies, and personalized financial goals.
- Home Lending & Borrowing: Mortgage origination, home equity lines of credit (HELOCs), and personal lending options, often with access to in-branch lending officers.
- Small Business Banking: Business checking and savings accounts, credit cards, merchant services, lending, and cash management solutions, with dedicated Business Bankers available at many locations.
- Specialized Branch Services: Many branches offer notary services, safe deposit boxes, and access to video conferencing for specialized support. Language interpretation services are also available.
- Digital & In-Person Integration: Chase emphasizes a seamless experience between its award-winning mobile app and its branches. Branches are designed for appointments and specialist meetings, complementing the digital tools for everyday banking.