Goodwill Donation Center is a trusted community donation facility where individuals can drop off gently used clothing, shoes, furniture, household items, electronics, and more. The goal of Goodwill is to keep usable items out of landfills and give them a second life, while also helping support local job training programs, career development, and employment opportunities for people in need. Every donation received at the Goodwill Donation Center plays a direct role in funding Goodwill’s mission of empowering people through work. Donors can simply drive up, hand over items to the attendants, and receive a tax-deductible receipt if required. Goodwill Donation Centers are designed to make the donation process fast, easy, and convenient. Their commitment to sustainability, recycling, and community upliftment makes them one of the most respected nonprofit donation networks across the country. When you donate to Goodwill, you are not just clearing space at home – you are changing lives in your own community.
Regular hours for our retail stores are Monday through Sunday from 9 a.m. to 9 p.m. Please find your Goodwill location for store hours and more information.
Yes, all of our retail stores accept donations during business hours through our donation drop-off centers. Simply drive up to the drop-off center and a Goodwill representative will assist you in unloading your donations! Find your Goodwill donation center.
The money from the sale of your donated items helps support our vision of ending poverty through the power of work by offering no-cost career services where Arizonans can develop their digital skills, connect with career advisors, and meet directly with hiring employers. These no-cost career services are open to the public and help us provide job seekers the tools to feel confident, purpose-driven, and successful. Read more about Our Mission and how your donations help others on their road to self-sufficiency.
Goodwill accepts returns within 7 days of purchase at our Metro-Phoenix, Yuma, and Northern Arizona locations.
Accepted returns must include purchase receipt and original Goodwill tag. Customers will receive an in-store credit valid for 1 year from the original purchase date. Customers returning items without purchase receipt will receive the last known discount amount of $1. We apologize, no discounts or returns on new or seasonal merchandise. Store credits are redeemable for 1 year from the date of issue at any Goodwill retail store location, using your return merchandise card.
Lost cards and credits are not recoverable and not the responsibility of Goodwill of Central and Northern Arizona. Check the balance of your Good¢ents card. Any questions please call our Customer Care Line: 1-877-200-8500.
Feel free to contact our Customer Concern hotline at 877-200-8500 or fill out our contact form here.
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